Warby Parker is a transformative lifestyle brand offering designer eyewear at a revolutionary price while leading the way for socially-conscious businesses. Our intern program is designed to give super talented individuals a thorough understanding of operations at a high-growth start-up. Under the supervision of senior members of the Customer Experience team, interns will have a direct impact on the company’s success through customer interactions, and process improvements, while being exposed to all functional areas of the business.
Since all work and no play makes a dull office, we’re thoroughly committed to infusing our days with food, surprises, brain-stimulating activities and, when appropriate, costumes. As a team member at Warby Parker you can look forward to catered lunches three times a week, company outings, guest speakers, and all sorts of other goodness.
What you'll do:
Support our Customer Experience team in providing "knock your socks off" customer service
Master our internal management system in order to efficiently and effectively process sales orders
Reach out to Doctors to obtain and verify eyeglass prescriptions
Follow-up with customers via email to clarify or obtain any missing order information
Assist with the processing of returns
Help develop new processes to improve Warby Parker’s ability to serve customers
Work on special projects within the Customer Experience department based on the team's needs
Who you are:
A workhorse with a "no task is too small" attitude
Energetic, kind, sincere, patient, and adaptable
Smart and organized to the point of neuroticism
Eager to learn every single day
Positive, positive, positive!
Driven by an entrepreneurial spirit
This is a 10-week, full-time internship program, starting in June. The average workweek is Mon-Fri 9am-6pm—but we’re flexible, and happy to work around your summer schedule.
Compensation: This is a paid internship. For outstanding performers, there is also the possibility that your internship will result in a full-time employment offer. (Woo-hoo!)
Some perks of being a Warby Parker intern:
Coffee dates with WP Team members
Founder speaking engagements
Panels with WP team members
And more…much more.