Sales Supervisor, San Francisco

Location: San Francisco, CA

Type: Full Time

Min. Experience: Manager/Supervisor

Warby Parker is a transformative lifestyle brand offering designer eyewear at a revolutionary price while leading the way for socially conscious businesses. We’re looking for a Sales Supervisor who will play an integral role in our retail business. A solid foundation of store management experience and exceptional leadership skills are crucial! You’ll focus primarily on supporting a team of exceptional retail advisors and ensure Warby Parker’s ability to serve customers and optimize their shopping experience.

Since all work and no play makes a dull office, we’re thoroughly committed to infusing our days with food, surprises, brain-stimulating activities and, when appropriate, costumes. As a team member at Warby Parker you can look forward to company outings, guest speakers, and all sorts of other goodness.

What you’ll do:

  • Communicate Warby Parker's values and brand philosophy to customers
  • Develop new processes to improve Warby Parker’s ability to serve customers and optimize their shopping experience
  • Properly open and close store
  • Manage and enforce daily zoning schedule
  • Lead a team of about 7 - 10 and initiate bi-weekly informal check-ins
  • Conduct biannual performance reviews with team members
  • Lead beginning-of-shift meetings, end of day wrap ups, retail roundtables, other meetings as they emerge
  • Assist with onboarding of new associates to store by helping onboarding support leads

Who you are:

  • Innovative, proactive, entrepreneurial, and a team player
  • Equipped with managerial experience in sales, operations, and financial performance with a customer-focused, operationally excellent retailer.
  • Firmly established as a top performer
  • Into having lots of fun at work but unafraid of putting in long hours when required
  • Excited about building and managing a high performing retail team


  • At least 2 years experience in a fast paced retail or customer facing environment

Some benefits and perks of working at Warby Parker:

  • Health/Vision/Dental
  • Cell phone reimbursement
  • Flexible “My Time” vacation policy
  • Retirement savings plan (401k)
  • Commuter benefits
  • Free eyewear (discounts for friends and family!)
  • Free gym membership
  • Quarterly team outings
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Cover Letter*
Why Warby Parker? What is it about the company that makes you want to work for us?*
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