Assistant Store Leader

Location: New York, NY

Type: Full Time

Min. Experience: Manager/Supervisor

Warby Parker is a transformative lifestyle brand offering designer eyewear at a revolutionary price while leading the way for socially conscious businesses.  You’ll focus primarily on supporting a team of exceptional retail advisors through your leadership skills and a solid foundation of store operations.

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, do good events, and all sorts of other goodness.

What you’ll do:

  • Support the Store Leader in running an efficient and ever growing retail environment
  • Manage daily scheduling, time off, and payroll matters for all store associates
  • Act as in-store point person for POS troubleshooting 
  • Oversee inventory management and processes
  • Oversee Systems and Operations team members in professional development, processes
  • Provide initial and frequent ongoing training and development for all team members

Who you are:

  • Team player, who also happens to be innovative, proactive, and entrepreneurial
  • Proven track record of holding people accountable and establishing trust amongst direct reports
  • Provide the absolute best customer service and continually provide direct feedback to associates on the sales floor
  • Continually provide innovative ways to reinvent retail 
  • Understand and communicate Warby Parker’s values and brand philosophy to customers and staff 
  • Model behavior and attitude that reflect both the core values of the store and Warby Parker


  • At least 3 years experience in a fast paced retail or customer facing environment. 

Some benefits and perks of working at Warby Parker:

  • Health/Vision/Dental
  • Flexible “My Time” vacation policy
  • Retirement savings plan (401k)
  • Commuter benefits
  • Free eyewear (discounts for friends and family!)
  • Gym membership stipend
  • Quarterly team outings 
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