Head of Product

Location: New York, NY

Type: Full Time

Min. Experience: Senior Manager/Supervisor

Warby Parker is a transformative fashion brand offering designer eyewear at a revolutionary price while leading the way for socially-conscious businesses. We're looking for a dynamic Head of Product to lead the strategy and implementation of our ecommerce efforts to drive sales while delivering a world-class customer experience. 

Candidates for the Head of Product role must have direct experience managing complex UX projects, overseeing revenue-driving initiatives and supervising web analytics teams. The Head of Product will report directly to one of the founders and Co-CEOs of Warby Parker and will work closely with our VP of Technology, VP of Marketing, and our Director of Data Science.

Since all work and no play make a dull office, we’re thoroughly committed to infusing our days with surprises, brain-stimulating activities and, when appropriate, costumes. As a team member at Warby Parker you can look forward to company outings, guest speakers, and all sorts of other goodness.

What you'll do:

  • Work with the executive management team to define a global ecommerce strategy
  • Manage a team to create best-in-class online experiences consistent with Warby Parker’s brand
  • Oversee mobile strategy and develop innovative mobile apps and mobile-optimized experiences
  • Develop and manage an analytics team to systematically measure performance of all aspects of the web experience and conversion funnel
  • Continually optimize processes and procedures using A/B testing and user feedback to make changes to our web experience
  • Collaborate with all other departments to ensure a consistent omnichannel experience
  • Analyze and assess the effectiveness of existing ecommerce operations and identify needs based on new technology
  • Work with the marketing team to meet revenue targets
  • Oversee the day-to-day ecommerce operations, maintenance, and performance measurement of the company website

Who you are:

  • An effective manager with the desire to cultivate leadership and performance in direct reports
  • An optimistic, high-energy problem-solver
  • Committed to recruiting the world’s best product team
  • Incredibly empathetic toward customers, fascinated by human behavior, and deeply interested in building a brand
  • Confident and excited to strategically expand ecommerce into additional regions and countries
  • Equally obsessed with data-driven decision making and beautiful design

Qualifications:

  • 7+ years managerial experience in ecommerce, mobile, and product management
  • Strong understanding of web technologies, programming languages, webpage design, and agile methodology
  • Expert in website performance measurement
  • Proven ability to develop and implement a successful ecommerce strategy, preferably in the consumer product segment
  • Able to translate analytical data into strategic recommendations
  • Superior verbal and written communication skills, as well as presentation skills
  • Stellar interpersonal skills

Some benefits and perks of working at Warby Parker:

  • Health/Vision/Dental
  • Cell phone reimbursement
  • Flexible “My Time” vacation policy
  • Retirement savings plan (401k)
  • Commuter benefits
  • Free eyewear (Discounts for friends and family!)
  • Free gym membership
  • Quarterly team outings
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